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shipping info

Shipping Info
Shipping Info
Shipping Info

Payment Method

Credit Card



Payment is secure through the Stripe platform and card information will not be accessible nor shared to JLM Wellness, nor will card information be saved at our Website.

PayMe



Direct payment via PayMe. Scan the payment code below in the app. please send us an email with proof of payment.

Bank Transfer



Deposit directly to our bank account. If you choose this method, please send us an email with proof of payment and we will arrange delivery once payment is confirmed.



HSBC

Account name

JLM Wellness

Account number

456-778745-838

  • Fast

  • Reliable

  • Traceable with track number


Service Point

  • Click here to see the address and store code of SF Service Point.

EF Locker

  • Click here to see the address and location code of EF Locker.

  • Shipping cost will be paid upon collection of the item from the locker.

  • Refer to EF Locker official website for details of operation.

  • Low-cost

  • Reliable



  • Less easy to track delivery status

Shipping Methods



Hong Kong Post

  • Low-cost

  • Reliable



  • Less easy to track delivery status

SF Express local courier

  • We charge according to the carrier's posted rate and policy which may include fuel surcharge on certain orders. We may adjust our shipping cost accordingly without advance notice.

  • It takes about 1-2 business days for us to process your orders (provided that stocks are available) on top of delivery time by courier.

Hong Kong Post

  • We charge according to the carrier's posted rate and policy (click here)​and do not have any additional charge or hidden fee.

  • It takes about 2-3 business days (provided that stocks are available)

Free Shipping

Orders above


> HK$1200

International Shipping

  • We currently ship to Hong Kong SAR only.

  • International orders are not accepted.

Refund

  • Refund will not be issued. However, you may contact us within 90 days from the date of purchase if you wish to exchange your purchase for a product of equal or lesser value.

  • We will gladly exchange any unopened items even if they expire! We just want you to be able to benefit from the goodness of minerals. Contact us if you have any questions.